Privacy Policy
Last updated: this is a starting template — have it reviewed by a lawyer before launch.
1. Who we are
Fitmax ("we", "us") provides management software to gyms, sports clubs and martial-arts academies ("clubs"). Each club is the data controller for its own members' data; we act as a data processor on the club's behalf.
2. Information we collect
- Account data: name, email, phone and role of club owners, staff and coaches.
- Member data: profiles, photos, packages, attendance, payments, plans and notes entered by the club.
- Payment data: processed by payment providers (e.g. Paymob). We store transaction records and statuses, not full card numbers.
- Usage data: log and device information needed to operate and secure the service.
3. How we use it
To provide the service: managing memberships, attendance, payments, communications and analytics for the club. We do not sell personal data.
4. Sharing
We share data only with service providers needed to run Fitmax (hosting, payment processing such as Paymob, email/messaging delivery) and where required by law.
5. Security
Sensitive secrets (such as payment credentials) are encrypted at rest. Access is restricted by role within each club. No method of transmission or storage is 100% secure.
6. Your rights
Members may request access to, correction of, or deletion of their data by contacting their club. Clubs can manage and export this data within Fitmax.
7. Contact
For privacy questions, contact your club directly, or reach the Fitmax team at info@wizzora.app · 0128 701 9991.