Terms of Service

Last updated: 2026. A starting template tailored for Fitmax — please have a lawyer review before relying on it.

1. Agreement

By creating an account or using Fitmax (the "service"), operated by Wizzora, you agree to these terms. If you use Fitmax on behalf of a club, you confirm you are authorised to bind that club.

2. Eligibility & accounts

You must provide accurate information and are responsible for activity under your account and for keeping credentials secure. Notify us promptly of any unauthorised use. We recommend enabling two-factor authentication.

3. The service

Fitmax provides software to manage members, packages, attendance, payments, training plans, communications and related features. Features may be added, changed or removed over time.

4. Your data & responsibilities

You are responsible for the accuracy and lawful use of the data you enter about your members, including obtaining any consents required (e.g. for messaging, medical notes, or biometric features) and for complying with applicable data-protection law.

5. Payments

Online payments from members are processed by third-party providers (e.g. Paymob, Stripe) using each club's own connected account; funds settle directly to the club. Subscription fees for Fitmax, if any, are billed per the plan you choose. Provider fees, taxes and refund handling are governed by the provider's and the club's own terms. See our Refund Policy.

6. Acceptable use

Do not use Fitmax for unlawful purposes, to infringe others' rights, to send spam, or to attempt to disrupt, reverse-engineer, or gain unauthorised access to the service or other clubs' data.

7. Intellectual property

The Fitmax software, brand and content are owned by Wizzora. Your club's own data and uploaded content remain yours; you grant us the limited rights needed to host and provide the service.

8. Third-party services

The service integrates third parties (payment, messaging, AI, hosting). We are not responsible for their availability or actions; their terms apply to their parts.

9. Availability & disclaimer

The service is provided "as is" and "as available". We work to keep it secure and available but do not guarantee uninterrupted, error-free operation.

10. Limitation of liability

To the maximum extent permitted by law, Wizzora is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid for the service in the 3 months before the claim.

11. Termination

You may stop using Fitmax at any time. We may suspend or terminate accounts that violate these terms or for non-payment. On termination, clubs may export their data for a reasonable period before deletion.

12. Changes & governing law

We may update these terms; continued use after changes means acceptance. These terms are governed by the laws of the Arab Republic of Egypt, and disputes are subject to its competent courts.

13. Contact

info@wizzora.app · 0128 701 9991.